Driver claims Asda diesel pump ‘contaminated’ with petrol destroyed his £17,500 Audi fuel system

A MOTORIST claims a visit to an Asda petrol station destroyed his £17,500 car’s fuel system – leaving him with a £5,500 repair bill.

Errol Crosbie says he filled up his Audi Q5 with diesel at the branch in Hayes, Middlesex.

But, after breaking down two days later, the tank was found to contain petrol.

He has accused the supermarket of being at fault but they have said more than 700 other customers filled up with diesel on the day of Errol’s visit without any problems – leaving them “at a loss” as to what has happened.

Errol, from West Drayton, Greater London, said: “I filled up as normal at the Asda in Hayes with £79.03 of diesel and drove to visit my mum in hospital and pick up my son from school. Everything seemed to be fine.

“Two days later everything seemed to be fine during the day. I picked my son up from school and then I drove about 200 yards down the road then the car cut out.”

Errol then took the car to a local garage where he was told it was “full of petrol”.

He has been battling with the retailer to cover his repair bill since his car broke down in May.

The dad-of-three said: “I have written letters to Asda saying that I intended to take legal action. I have all the evidence I need.

“They provided me with a copy of the CCTV. You can see me on there, filling up my car with the diesel pump.

“I’ve got all this evidence. I’ve got the receipt, my debit card statement and the CCTV. I have videos from Audi showing the damage to my car.”

Driver and technician Errol, 43, added: “Asda are now saying my insurance company should pay the bill for the car.

“What they are trying to do is waste my time and fob me off.

“So I’m taking it to the small claims court. It will cost me £500 but it’s the only solution.”

“It’s really affected my life. I’d just bought a car that I’m still paying for, it cost £17,000, and I can’t even use it.”

An Asda spokesman said: “We take any complaints of this nature seriously and acted quickly to investigate the matter.

“Our investigation found that on the day of Mr Crosbie’s visit over 700 customers filled up with diesel, but no issues were found and no other complaints received.

“With that in mind, we’re at a loss to understand how this alleged contamination could have occurred at our petrol station.”

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