Toolstation launches new customer app

Toolstation has launched a new customer app for both Trade and DIY customers, which has been designed to provide the easiest and fastest way to shop. 

The app means customers can have an instant real-time view of stock availability at their nearest branch for delivery or click & collect, and means they can be confident of finding what they want in no time.

After signing in once, the app does the work for customers and means they can save items for later through ‘saved lists’, and can checkout and pay using a credit card, Apple Pay, Google Pay or their PayPal account.

• The easiest way to shop with Toolstation
• Means customers can manage their accounts on the go and save paperwork
• Search 20,000 product lines fo live stock availability for delivery or local collection
• Can quick buy, order again or save for later
• Customers can check out with their preferred payment method

Customers can search through over 20,000 products by category, through its quick search bar, or by type, price, brand and features, and have them delivered speedily to their site or home. It also includes recommended product ‘bolt-ons’, for example, relevant drill bits for power tools or brushes for paint.

Customers can set their nearest or preferred Toolstation branch as a favourite and check instantly on click and collect availability or delivery stock levels on every product, reserve items and pay in-store or through the app. Another feature means that customers can access a unique QR code for fast check-out in store by simply presenting it at the till to share their account details.

The new app will also enable Trade Credit customers to fully manage their accounts on the go. At the tap of a button, they can check their credit account, pay balances and download invoices. It also allows customers to apply for a Trade Credit account through an easy to fill in online application form where they will get a decision in days.

James MacKenzie, Toolstation’s Managing Director said: “We know our customers are incredibly busy, so our new app will help make it easier still for them to work smarter and quicker by ordering to their nearest site or home and manage their accounts from their pocket. At just the tap of a button, our customers can now check their credit accounts, pay balances and download their invoices, which means they can quickly wave goodbye to large amounts of paperwork.”

For those that have questions, the in-app chat facility includes a live link to a Toolstation colleague on hand to answer any queries.  

Customers can also order the latest Toolstation catalogue through the app.

To find the new, free app, search for Toolstation on the Apple App store or Google Play store to download.